Introduction
Buddi AI ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and any related services (collectively, the "Services"). Please read this Privacy Policy carefully to understand our practices regarding your information.
Information We Collect
We collect several types of information to provide and improve our Services. When you create an account or use our Services, we may collect personal information such as your name, email address, phone number, and payment details. Additionally, we collect communication data when you contact us, including email and support inquiries. We may also collect device information, such as device type, operating system, browser type, and IP address, along with usage data regarding your interactions with our Services, including pages viewed and features used. To enhance the user experience, we employ cookies, beacons, and similar tracking technologies. Furthermore, we may receive information from third-party sources, such as analytics providers or social media platforms, in accordance with their terms and privacy policies.
How We Use Your Information
We use the information we collect to provide and manage our Services, facilitate account creation, process transactions, and personalize user experiences. Additionally, we use the data to communicate with users, send updates, respond to inquiries, and provide customer support. Our analytics help us improve Services by understanding user behavior, conducting research, and developing new features. We also implement security measures to monitor and prevent fraudulent activity, unauthorized access, and other potential threats. Compliance with legal obligations, such as applicable laws and regulations, is also an integral part of our data processing activities.
User Data and Transcripts
At Buddi AI, we prioritize user privacy and data security. All data, including transcripts, is fully controlled and accessible only by the user. Buddi AI does not have access to user data without explicit user consent. Users have the option to store their data either in their personal cloud storage or offline, providing flexibility and privacy. All data is encrypted during transmission and storage to ensure security. Buddi AI does not collect or retain user data; once processing is complete, all data is deleted from our systems. Users have complete control over their data, with the ability to review, manage, and delete it at any time through their account settings. These practices align with privacy-first platforms like WhatsApp, ensuring that your data remains secure and private.
How We Share Your Information
We do not sell your personal information. However, we may share your information with service providers who assist in delivering our Services, including payment processors, hosting providers, and analytics partners. We only share information with your explicit consent or when required by law. In the case of business transfers, such as mergers, acquisitions, or sales of assets, your information may be transferred to the involved parties.
Your Rights and Choices
You have the right to access and update your information through your account settings. You may also opt out of marketing communications by following the unsubscribe instructions included in our messages. Cookie preferences can be managed through your browser settings. Additionally, users have the right to request the deletion of their personal data, subject to legal and contractual obligations.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute security.
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Children's Privacy
Our Services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy, with the date of the last update indicated at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Buddi AI
Email: info@getbuddi.ai
This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
